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By Olivia Parker•Last Updated April 22, 2025

Crossroads Automotive Group: Ownership and Business Structure

Understand crossroads automotive group

Crossroads automotive group operate as a collection of automobile dealerships across multiple locations. The group represent various automotive brands and provide services include new and pre own vehicle sales, parts, service, and financing options to customers.

Ownership structure

Crossroads automotive group is privately own by Carl Sewell and his family. The Sewell family has built a reputation in the automotive retail industry through their dealership operations. Carl Sewell serve as the chairman of Sewell automotive companies, which operate crossroads automotive group as part of their broader dealership network.

The Sewell family has maintained ownership of their automotive businesses for multiple generations, establish a legacy in the automotive retail sector. Their business philosophy centers on customer service excellence and build long term relationships with clients quite than focus entirely on individual transactions.

Business model and philosophy

The ownership approach at crossroads automotive group reflects a traditional family business model within the automotive retail industry. Unlike publically trade dealership groups, the private ownership structure allow for more direct control over business operations and corporate culture.

The group’s business philosophy draw intemperately from Carl Sewell’s customer service principles, which he documents in his boo” customers for life. ” This approach emphasize:

Build long term customer relationships
Provide exceptional service experiences
Maintain high standards across all dealership operations
Invest in employee development and retention
Community involvement and ethical business practices

This customer-centric philosophy has guided the ownership’s business decisions and help establish their reputation in the markets they serve.

Market position and dealership network

Under the Sewell family’s ownership, crossroads automotive group has established a significant presence in the regions where they operate. The group maintain multiple dealership locations represent various automotive brands.

The ownership has strategically positioned their dealerships to serve specific market demographics, with locations typically situate in areas with strong economic indicators and growth potential. This approach haallowedow them to develop a sustainable business model yet amid the cyclical nature of automotive retail.

Brand portfolio

The Sewell family, through their ownership of crossroads automotive group, has secure franchise agreements with several automotive manufacturers. Their dealership portfolio include both luxury and mainstream vehicle brands, provide diverse offerings to meet various customer needs and preferences.

This multi brand strategy represents a common approach among successful dealership groups, allow them to capture different market segments and reduce dependency on any single manufacturer’s performance.

Leadership structure

As a family own enterprise, crossroads automotive group’s leadership structure reflect the direct involvement of the Sewell family in key decision make processes. Carl Sewell maintain an active role in guide the company’s strategic direction as chairman.

The ownership has besides establish a professional management team to handle day to day operations across their dealership network. This blend of family leadership and professional management represent a common approach among successful family own businesses in the automotive retail sector.

Succession planning

Like many family own businesses, succession planning play an important role in the ownership structure of crossroads automotive group. The Sewell family has work to ensure continuity of their business philosophy and values through careful preparation of next generation family members for leadership roles.

This approach to succession planning help maintain stability in ownership while allow for evolution in business practices to meet change market conditions and consumer preferences.

Industry context

The ownership model of crossroads automotive group exist within a broader industry context where dealership consolidation has become progressively common. While many independent dealerships have been acquired by large publically trade groups or private equity firms, family own operations like crossroads continue to demonstrate the viability of this traditional ownership structure.

Family ownership in automotive retail oftentimes provide certain advantages, include:

Ability to maintain a consistent corporate culture
Greater flexibility in respond to market changes
Long term business perspective sooner than quarterly results focus
Strong community connections and reputation
Personalized customer relationships

These factors have help family own groups like crossroads maintain competitive positions despite industry consolidation trends.

Financial structure

As a private hold company, crossroads automotive group’s financial structure differ importantly from publically trade dealership groups. The ownership is not rerequireddisclosingdetailed financial information, provide greater flexibility in how they manage capital allocation and investment decisions.

Private ownership allow the Sewell family to:

Reinvest profits accord to their strategic priorities
Make facility investments with longer term returns in mind
Maintain lower debt levels than industry averages when desire
Avoid pressure for quarterly earnings growth from public shareholders
Make decisions that may temporarily reduce profitability but strengthen long term position

This financial flexibility represent one of the key advantages of their private ownership model compare to publically trade competitors.

Community engagement

The ownership philosophy at crossroads automotive group extend beyond business operations to include significant community engagement. The Sewell family has established a tradition of philanthropic activities and community support in the markets where they operate dealerships.

This community involvement reflect both personal values and strategic business considerations, as strong community relationships help build brand reputation and customer loyalty in the local markets they serve.

Adaptation to industry changes

Under the Sewell family’s ownership, crossroads automotive group has navigated significant industry changes, include:

Digital transformation of the car buying process
Change consumer preferences and shopping behaviors
Emergence of electric vehicles and alternative powertrains
Regulatory changes affect automotive retail
Economic cycles impact vehicle sales

The ownership’s approach to these changes have broadly balanced tradition with innovation, maintain core business values while adapt operational practices to meet evolve market conditions.

Digital transformation

The ownership has guide crossroads automotive group through the digital transformation of automotive retail by invest in online sales capabilities, digital marketing strategies, and technology infrastructure. This adaptation has been necessary to meet change consumer expectations while maintain their traditional customer service values.

Their approach to digital transformation typically emphasize use technology to enhance instead than replace personal relationships with customers, reflect their ownership philosophy.

Employee relations

The ownership structure at crossroads automotive group influences their approach to employee relations. Family own dealership groups oftentimes emphasize:

Longer employee tenure compare to industry averages
More personalized management approaches
Investment in employee development and training
Create career paths within the organization
Build a sense of extended family among staff

This approach to employee relations reflect both practical business considerations and the personal values of the Sewell family ownership.

Manufacturer relationships

As dealership owners, the Sewell family maintain important relationships with the automotive manufacturers whose brands they represent. These relationships are governed by franchise agreements that outline the rights and responsibilities of both parties.

Strong manufacturer relationships have been crucial to the success of crossroads automotive group under the Sewell family’s ownership. Their reputation for operational excellence and customer satisfaction has broadly helped them secure desirable franchise opportunities and favorable treatment from manufacturer partners.

Competitive positioning

The ownership of crossroads automotive group has positioned the company to compete efficaciously in their markets through several strategic approaches:

Focus on customer experience as a differentiator
Investment in facility improvements and technology
Strategic location selection for dealerships
Careful brand portfolio management
Build strong service operations to support sales

This competitive positioning reflect the ownership’s understanding of automotive retail dynamics and their long term perspective on business development.

Future outlook

The future direction of crossroads automotive group will continue to be will shape by the Sewell family’s ownership decisions and priorities. Key factors likely to influence their approach include:

Industry consolidation pressures
Technological disruption in automotive retail
Changes in vehicle ownership models
Succession planning within the family
Economic conditions in their market areas

As a private hold, family own business, crossroads automotive group have the flexibility to adapt to these changes while maintain their core business philosophy and values.

Conclusion

Crossroads automotive group operate under the private ownership of the Sewell family, with Carl Sewell serve as chairman. This ownership structure has shaped the company’s business approach, emphasize customer relationships, service excellence, and long term business perspective.

The family ownership model provide certain advantages in the automotive retail industry, include consistent corporate culture, community connections, and financial flexibility. While face industry challenges include consolidation and technological disruption, the ownership has maintained a competitive position through strategic adaptation while preserve their core business values.

As the automotive retail landscape will continue to will evolve, the Sewell family’s ownership decisions will remain the primary factor will determine crossroads automotive group’s future direction and business approach.